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Using Six Sigma for Standard Operating Procedures (SOPs) that actually get used
Are you still managing your client requests, files and caseloads the old-fashioned way, i.e manually, on paper or Excel?
If so, then it’s a now or never situation for you to get on board with going digital with your SOPs.
Qualities of effective leaders? Here are 5 of them…
What are the qualities of effective leaders and what sets them apart? They have the same 24 hours as everyone else, so how do they manage to achieve so much? Leadership is not a rank or a position, it is a choice – a choice to look after the person to the left of us