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Category: Business Process Management

Five strategies to avoid business overwhelm in your organisation

A typical way most business owners tackle overwhelm is by putting in longer work hours, and that tends to trickle down to their employees as well, leading to not just the business owner being overwhelmed, but the entire organisation is on a whirlwind every day, often not knowing what they achieved at the end of a day! Uncover useful strategies to overcome the constant state of overwhelm...

6 Ways to Manage Customer Expectations

Instead of leaving it to chance, and risking miscommunication and disappointment, here are 6 ways to manage customer expectations.