Process Optimisation Blueprint

Explore how successful businesses tap into the power of Kanban to run their operations successfully with this handy workbook!

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Create an Accountable Team
Set SMART, achievable Goals
Be more transparent and accountable
Identify bottlenecks in processes and eliminate them

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Business Services

USD5per user / mo USD7

Employees - 1 Unit peremployee
Customers - 0.2 Units per customer

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Features

Customer dashboard

Provide customers with a complete view and status of their service requests
Wallboard communications

Make announcements, or receive acknowledgements with customers
Contextual chat

Chat with customers contextually and share case information within a service request
Email updates & notifications

Share confirmations, acknowledgements, proof of service through emails
Inbound email queue manager

Create inbound email-based service requests
Feedback & ratings

Collect customer feedback and service ratings

Kanban smartboards

Gain a multidimensional bird's eye view of service requests at various stages of fulfilment
Graphical Dashboard

Visual representation of the operational key performance indicators
Unlimited process workflows

Create unlimited workflows that are aligned with Standard Operating Procedures (SOPs)
Alternate workflows

Skip steps or set rollbacks in processes to manage exceptions in linear workflows
Service compliance manager

Create checklists and custom forms to ensure process compliance
Role-based permissions

Create role-specific functions and permissions
Task delegation

Create and delegate tasks to specific individuals for collaborative teamwork
Recurrence manager

Schedule and manage repeat and contract services
Service cloning

Duplicate workflow configurations and service requests
Bulk service import

Import multiple service requests from spreadsheets
Service reports

Generate reports on services rendered by date range, service type, and customer
Time-stamped activity logs

View a detailed time-stamped log of activities performed at every step
Activity report by team & assignee

Compile reports on services rendered by teams, assignees, date range, and service type

Business Process
Automation Pricing

Boombirds is a well-rounded BPM solution that is best suited for process-driven business operations. Explore our features to learn how the Boombirds BPM software helps organisations automate workflows, simplify team task management, and provide their customers a seamless experience.

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Recent Resources

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Process Innovation: How to Transform Your Organisation for the Future

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