Customers who love using Boombirds

Mr. Dinesh Partner,
Corporate Services Company

I now see it as important as email, it’s my most senior employee! And it’s improved our operational efficiency by 30%. It has created a new way to manage our operations and we can’t imagine going back to manual operations management

Ms. Jesssica COO,
Visa Processing Company

Boombirds has helped improve efficiency and accountability within the Operations Team with over 50% reduction in the number of internal emails. Workflows are now centralised and reports can easily be generated for Management.

Tired of scattered emails, constant follow ups, overlooked steps & lack of data points?

An ideal solution for Operations leaders overseeing diverse, recurring processes & looking to improve transparency, process adherence & efficiency

Plan
Conduct
Score
Review
Remediate

Plan

Conduct

Score

Review

Remediate

Plan

Ensure your team is ahead of the curve with the Kanban-inspired Service Board, tracking all your team’s progress
Streamline your processes with reusable workflows that include checklists, document upload and storage, data collection and assignment of tasks
Transform service request management with automated rules, assigning tasks faster and more efficiently than ever before
Establish a policy to automate your regularly scheduled services

Conduct

Ensure audit data collection accuracy with step-based procedures on mobile (Android), tablets and desktop
Streamline your process with flexible rules-based workflows
Ensure stringent compliance standards with mandatory field assignment, dynamic task allocation and in-app and email reminders
Boost audit performance and gain visibility into your operations with real-time tracking capabilities of our smart service board

Score

Predefine compliance level benchmarks for each service to maximise performance and ensure superior standards of quality
Monitor critical processes in real-time with live dashboards to quickly identify and address any non-compliance issues
Gauge audit performance against established Service Level Agreements and Key Performance Indicators to zoom in on any outside of compliance
Uncover key insights by adding unlimited extra dimensions to fit your business operations

Review

Access a comprehensive audit log of all activities to enable transparency, team accountability and visibility of performance
Include photo proofs and attachments where required
Monitor performance of employees, teams, and customers to maximise productivity and find opportunities for improvement
Track and analyse key trends over time to gain valuable insights into your performance. Make informed decisions with the latest data!

Remediate

Drive remediation success by assigning dependent tasks, ensuring they are completed before service delivery is finalised
Empower task owners with checks and balances to verify the corrective action is complete
Use the dashboard and smart service board to identify the bottlenecks that are killing your operations

Why choose Boombirds to help you transform your operations?

Solutions, not (just) software

We use our decades of enterprise process re-engineering and change management experience to combine your existing business processes with our software, to quickly scale and see the results you are looking for.

Explore our Operations Management Solutions

Lean is in our DNA

We know that iteration is the key to success and so we empower you and your teams to ensure that continuous improvement remains top of mind

Explore our Lean Principles

We guide you all the way

Whether you take advantage of our free onboarding or our Done For You service our commitment is to help you see the results you are looking for in your business...FAST

Explore our Onboarding Support

Recent Resources

Business Services

3 Business Processes You Can Automate Quickly

It's time to automate some processes. Here are three easy-to-automate business processes that will help your business stay organised and productive:

Business Process Management

5 Strategies to Improve Business Processes: Automation and Workflow Management

To make your business more efficient, you need to automate the processes and workflow of it. This is where automation comes into play! In this blog post we'll explore five different ways that can help with those goals - including two specific examples: Business Process Automation (BPA) and Workflow Management Systems.

Audit Practice Management

Process Innovation: How to Transform Your Organisation for the Future

Process innovation has been used successfully by many. This blog will talk about process innovation and how management can use it within their organisation.

Business Services

Business Process Outsourcing: Building a Better Work Process

It's always a good idea to work smarter, not harder. If you work for a business process outsourcing company, this is doubly true.

Customers who love using Boombirds

Tired of scattered emails, constant follow ups, overlooked steps & lack of data points?

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