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Category: Business Services

6 Ways to Manage Customer Expectations

Instead of leaving it to chance, and risking miscommunication and disappointment, here are 6 ways to manage customer expectations.

6 Ways leaders of the future prioritise their workload

Ever wondered how truly great leaders always seem calm, well-organised and accomplish what they need? They have the same 24 hours a day that everyone else does. So what's their secret? There are 6 ways future-focussed leaders prioritise....

Are your customers the real losers here?

You see pre-COVID and post-COVID customers are two very different kinds of people. What used to work, might not anymore. And what was once acceptable, will be to your company’s detriment.

BPM Tools in the Time of Quarantine

With the recent outbreak of the novel Coronavirus pandemic, the world as we know it has come to a standstill. In these trying times, businesses and corporates are slowly but surely embracing the inevitability of working remotely in order to safeguard the health and well being of their employees...

Before BPM platforms: A Case for Workflow Automation in Audit firms

It’s become nearly impossible to imagine a time when companies used spreadsheets and Outlook to manage their day-to-day activities. Companies have steadily identified the need for workflow automation by digitally transforming their workspace to adapt to the demanding evolutionary changes in their industry...

Common Challenges That Audit Firms Face and How to Solve Them

The domain of CPAs or Certified Public Accountants is fast shifting with each passing year. Sure, there’s staffing, tax policies, reforms, and cybersecurity to be worried about. But the big two reasons most audit firms have had to burn the proverbial midnight oil through the years have been the bearing of new technology and the knack of audit firms manning up to the game...