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Category: Operations Management

5 Key Performance Indicators in Business Process Outsourcing: How to Gauge Success

The goal of any business process outsourcing initiative should be to yield improvements in efficiency and productivity. Outsourcing can often lead companies down the path towards greater profitability, if done correctly; but it's not always easy for managers or executives who are initially skeptical about their company’s decision later come around once they see tangible results from BPO efforts take place.

3 Business Processes You Can Automate Quickly

It's time to automate some processes. Here are three easy-to-automate business processes that will help your business stay organised and productive:

Process Mapping for Your Accounting Workflows

Process mapping is often used in accounting workflows to document an accounting process, but can be applied to any type of business process.

How To Use Kanban BPM in your BPO Firm

Businesses often use various tools and techniques in order to manage their workflow, but one of the most popular techniques these days is Kanban BPM.