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Boombirds for Transporter Logistics offers organisations a digitised operational experience and a way to create efficient logistics operations by simplifying fleet management, monitoring consignment movements, and driving procedural compliance. The solution is a perfect fit for freight forwarders, hauliers, transporters, and delivery operators that are looking to create consistent delivery experiences while gaining visibility of their consignments.
Curate logical process workflows for office and delivery operations that are aligned with organisational SOPs
Assign service requests to teams and allow team members to claim work from the activity board
Obtain vital information with custom forms and enable process adherence with checklists at every step
Define role-based permissions by specifying who can raise and work on service requests
Manage fleet of vehicles and drivers to track their trip assignments
Configure the wheel structure of vehicles in the fleet to record vehicle repair and maintenance
Account for fuelling stops, tyre changes, food breaks, and rest stops while keeping back office managers informed
Map drivers within the roster to vehicles and ensure road licensing compliance
Improve delivery operations by creating route plans, assigning vehicles, and field staff
Enable fluid planning by adding consignments to trips at any point during the shipment process
Add and manage a complete roster of customer and frequently serviced locations for easy access
Create a batch trip to efficiently plan multiple deliveries within a single trip
Merge multiple service requests into a single trip to save costs and improve efficiency
Configure recurrence policies to automate repeat consignment movements
Choose from consignment tracking modes – simple or complete tracking
Live track the movement of consignments from order to delivery
View all active trips in real-time through comprehensive live-map views and Kanban-inspired smartboards
Make amendments or force-stop trips based on changes in circumstance
Define ranges for payouts and configure surcharges for every trip
Enable customers to track consignments from pickup to the point of delivery
Communicate with customers contextually by engaging with them within a service request
Provide customers periodical updates to keep them informed of checkpoints throughout the delivery process
Improve transparency by collecting proof of delivery and obtaining digitally signed customer acknowledgements
Obtain standardised time-stamped activity logs leading up to consignment delivery
Generate reports and gain a holistic view of operations
Access in-depth reports by assignee or team to help gauge efficiency
View detailed reports on trips, consignments, pitstops, payouts, and service requests