Process Optimisation Blueprint

Explore how successful businesses tap into the power of Kanban to run their operations successfully with this handy workbook!

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Create an Accountable Team
Set SMART, achievable Goals
Be more transparent and accountable
Identify bottlenecks in processes and eliminate them

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Audit Services

USD10per user / mo USD14

Employees - 1 Unit peremployee
Customers - 0.2 Units per customer

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Features

Customer dashboard

Provide customers with a complete view and status of their service requests
Wallboard communications

Make announcements, or receive acknowledgements with customers
Contextual chat

Chat with customers contextually and share case information within a service request
Email updates & notifications

Share confirmations, acknowledgements, proof of service through emails
Inbound email queue manager

Create inbound email-based service requests
Feedback & ratings

Collect customer feedback and service ratings

Kanban smartboards

Gain a multidimensional bird's eye view of service requests at various stages of fulfilment
Graphical Dashboard

Visual representation of the operational key performance indicators
Unlimited process workflows

Create unlimited workflows that are aligned with Standard Operating Procedures (SOPs)
Alternate workflows

Skip steps or set rollbacks in processes to manage exceptions in linear workflows
Service compliance manager

Create checklists and custom forms to ensure process compliance
Role-based permissions

Create role-specific functions and permissions
Task delegation

Create and delegate tasks to specific individuals for collaborative teamwork
Recurrence manager

Schedule and manage repeat and contract services
Service cloning

Duplicate workflow configurations and service requests
Bulk service import

Import multiple service requests from spreadsheets
Service reports

Generate reports on services rendered by date range, service type, and customer
Time-stamped activity logs

View a detailed time-stamped log of activities performed at every step
Activity report by team & assignee

Compile reports on services rendered by teams, assignees, date range, and service type

Mobile Fulfillment

Fulfill processes and services using the Android mobile app
Collect reporting data

Embed customisable forms within workflow steps to collect and store critical process information
Advanced form configuration

Leverage advanced and dynamic fields to auto-populate reporting data
Compliance management

Monitor process compliance with audit checklists including evaluation and rating based on defined thresholds
Compliance scorecard

A unified, detailed view of all compliance-related activities and metrics
Information log

View a consolidated log of all the form information collected during service fulfilment
Compliance log

View a detailed summary of compliance in every step of the service workflow

Audit Services Management Software Pricing

Boombirds is a holistic compliance management solution that helps manage the audit process seamlessly. Discover the ways to leverage the audit management features tailormade to suit any audit type and take auditing to the next level.

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