Audit Services

USD10per user / mo USD14
Employees - 1 Unit peremployee
Customers - 0.2 Units per customer
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Features

Customer Collaboration Free

  • Customer dashboard
    Provide customers with a complete view and status of their service requests
  • Wallboard communications
    Make announcements, or receive acknowledgements with customers
  • Contextual chat
    Chat with customers contextually and share case information within a service request
  • Email updates & notifications
    Share confirmations, acknowledgements, proof of service through emails
  • Inbound email queue manager
    Create inbound email-based service requests
  • Feedback & ratings
    Collect customer feedback and service ratings

Back Office Operations

  • Kanban smartboards
    Gain a multidimensional bird's eye view of service requests at various stages of fulfilment
  • Graphical Dashboard
    Visual representation of the operational key performance indicators
  • Unlimited process workflows
    Create unlimited workflows that are aligned with Standard Operating Procedures (SOPs)
  • Alternate workflows
    Skip steps or set rollbacks in processes to manage exceptions in linear workflows
  • Service compliance manager
    Create checklists and custom forms to ensure process compliance
  • Role-based permissions
    Create role-specific functions and permissions
  • Task delegation
    Create and delegate tasks to specific individuals for collaborative teamwork
  • Recurrence manager
    Schedule and manage repeat and contract services
  • Service cloning
    Duplicate workflow configurations and service requests
  • Bulk service import
    Import multiple service requests from spreadsheets
  • Service reports
    Generate reports on services rendered by date range, service type, and customer
  • Time-stamped activity logs
    View a detailed time-stamped log of activities performed at every step
  • Activity report by team & assignee
    Compile reports on services rendered by teams, assignees, date range, and service type

Audit Operations

  • Mobile Fulfillment
    Fulfill processes and services using the Android mobile app
  • Collect reporting data
    Embed customisable forms within workflow steps to collect and store critical process information
  • Advanced form configuration
    Leverage advanced and dynamic fields to auto-populate reporting data
  • Compliance management
    Monitor process compliance with audit checklists including evaluation and rating based on defined thresholds
  • Compliance scorecard
    A unified, detailed view of all compliance-related activities and metrics
  • Information log
    View a consolidated log of all the form information collected during service fulfilment
  • Compliance log
    View a detailed summary of compliance in every step of the service workflow

Audit Services Management Software Pricing

Boombirds is a holistic compliance management solution that helps manage the audit process seamlessly. Discover the ways to leverage the audit management features tailormade to suit any audit type and take auditing to the next level.

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