Boombirds for Audit Services gives you a complete view of the audit and quality process, and drives business process compliance to ensure your company is always in line with the required regulatory compliance standards and management procedures.

    Create Concrete
    Audit Workflows

  • Create unlimited comprehensive audit process workflows and tweak them to meet different customers’ audit needs

  • Ensure compliance of every audit step with customisable audit checklists options to ensure the highest levels of quality

  • Create intelligent forms designed to auto collect crucial audit information from pre-stored customer information, step completion actions, audit results etc.

  • Plan and schedule recurring audit services instantly

    Improve control, risk
    management and compliance

  • Monitor process compliance with audit checklists and compliance score thresholds

  • Predefine SLA and KPI timeline metrics, including subtle red / green indicators to highlight potential issues

  • Flexible compliance benchmark scores indicating fully compliant, partially compliant and non-compliant scenarios

  • Put an end to the stress of missed deadlines with preset reminders to alert your team members

    Simplify Audit
    Process Fulfilment

  • Complete the entire audit process on either the mobile application or tablet while collecting photographic proofs along the way

  • Obtain comprehensive stepwise compliance logs and compute compliance score averages to gauge and compare performance

  • Collect crucial audit report information, documents, important dates etc. with embedded forms

  • Obtain auto-populated audit reporting information such as audit results, customer information, step assignee information, two-level list fields etc.

    Deep dive with Dynamic
    Audit Reports & Analytics

  • View an intuitive, customisable, easy-to-understand real-time dashboard to make data-driven decisions

  • Create customised dimensions based on information captured throughout the process

  • Choose core dimension when viewing dashboard metrics

  • Gain comprehensive insights with key metrics and custom reports embedded with critical form information and subtask completion status

  • Monitor and gauge service consistency based on service completion SLAs and KPIs

  • Automatically record time spent by employee, team and client to measure efficiency and productivity

    Boost Customer

  • Give complete transparency to customers on the status of their service requests by providing instant updates at crucial steps of the service process

  • Communicate with customers contextually within a service request with an intuitive messaging interface

  • Share files and other case-related documents instantly for faster completion

  • Foster greater customer connect with service-related emails, in-app notifications, and direct chat interfaces

  • Get unbiased service feedback from customers to provide optimum customer satisfaction